As part of a major line renovation project in 2010 the shelter at the stop was re-roofed and painted, and a metal bench and platform plantings were added, providing passengers a pleasant waiting area and shelter from the elements.

Unlike most stops along Route 101 in Springfield, the Paper Mill Road stop is located along a section of single track that takes the line through wooded parkland west from Woodland Avenue to the western limit of the township (the Crum Creek Bridge) and a few hundred yards further into Nether Providence Township.

Like station stops at Woodland Avenue, Thomson Road, Springfield Mall, and Bowling Green, passengers enter and leave the trolleys from the side of the single-track line where the shelter stands.

Paper Mill Road is the least used station on all of SEPTA, with 15 riders per day.

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