Chris Prentiss is a former real estate developer with no formal training in rehabilitation or medicine.

[1] Passages operates on the principle that people become addicted to drugs and alcohol due to underlying and unresolved problems in their lives.

[1] A second, less expensive facility called Passages Ventura opened in 2009 in Port Hueneme, California.

[4] However, the accuracy of these statistics has been questioned by other rehabilitation professionals, particularly because they include people who have been out of treatment for only 30 days.

[5] In September 2015, a former director and whistleblower at the facility sued for wrongful termination after claiming that she was fired for alerting management that some staff weren't being appropriately compensated or receiving proper breaks and refusing to falsify documents relating to a patient's death in March of that same year.