It is a stop on the South Wales Main Line, served by trains on the Maesteg Line, and occasionally by Swanline Cardiff to Swansea regional services, as well as the peak time Manchester to Carmarthen service.

Though the station footbridge has steps, level access to both sides is possible via the road crossing.

[1] Platform 2 can accommodate a five-coach train and is 186 miles 49 chains (300.3 km) from the zero point at London Paddington, measured via Stroud; the level crossing is at 186 miles 55 chains (300.4 km); whilst platform 1 can accommodate a four-coach train and is at 186 miles 60 chains (300.5 km).

[2] In June 2008, a 16-year-old girl Sophie Harris was struck by a train and killed.

A few early morning and late evening services take the spur to Ninian Park to continue onto Cardiff Central alongside Canton sidings, to retain route knowledge.