[11] The SCANS report states that business, labor and government authorities agree that having a wide range of people skills are necessary for 20th-century work success.
[12] Skills like customer service, building effective relationships, and teamwork are among the abilities most requested by employers in job postings.
Constructive leadership based companies engage in helping individuals to grow, and through that growth employees take more responsibility and discharge it effectively.
"[15] Lack of people skills among upper echelons[16] (top management) can result in bullying and/or harassment, which is not uncommon in the modern workplace due to changing values.
The causes that are most identified with the situation are lack of necessary motivation, communication, influencing skills and empathy gap among upper echelons (Gilbert and Thompson, 2002).
[23] Oral communication and teamwork were ranked number 1 and 2 respectively among 15 job skills that executives and hiring managers identified as very important for new employees in a large US 2018 survey.