Membership with Police Bank is open to employees and their relatives, as well as friends of the NSW Police Force, Australian Federal Police, Emergency Management Australia, Corrective Services NSW, Australian Courts, or any other area of law enforcement and associated services.

Police Bank also offers membership to employees of the Australian Customs and Border Protection Service as well as Australian Quarantine and Inspection Service under their "Customs Bank" subsidiary.

Police Bank is a member-owned institution and has no shareholders.

[3] Police Bank runs a sponsorship program providing financial support to the police community and to charitable sporting organisations.

They are a major sponsor of the NSW Police Games,[5] an annual competitive athletic event incorporating sports from a number of NSW Police Sporting Clubs.