The terminal also has an entrance hall with a stand for information, access to an international and local telecommunications center (phone and internet), currency exchange and restrooms.

The South Wing, which can double as a transit and a homeport terminal has an ample 820-square-metre (8,800 sq ft) hall, which includes modular duty-free stores, check-in facilities and pier access.

An integral lighting system that includes all the outside and perimeter area of Don Diego Terminal, for greater security and nocturnal visibility to visitors; the pier's perimeter is completely surrounded by an interlocked fence and has a safe circulation area with restricted access.

The second floor is an open 1,200-square-metre (13,000 sq ft) area which is an ample footbridge that crosses all the structure, and houses the gangway for ship access (embarkation/disembarkation).

The terminal also offers other facilities, such as: ample areas for loading and unloading of baggage and containers, accessible parking lots for visitors and tour operator's vehicles, a complete security system: CCTV, x-ray detectors and fire detection.