It will be responsible and accountable for achieving significant improvement in the reliability, efficiency, and integration of public transport services across the state.

No longer will Victorians have to endure the confusion, the blame shifting, and the frustration that characterised the state's troubled public transport system over the previous decade.

"[5] PTV enters into contracts with transport operators on behalf of the State to provide train, tram, and bus services throughout Victoria.

PTV also enters into franchise agreements with the metropolitan train and tram operators that govern the provision of public transport services.

Regional rail services operated by V/Line Corporation are subject to similar arrangements involving VicTrack and PTV.

If they reasonably believe an offence has occurred, they have the authority to ask for a passenger's name, address, and proof of identity, and they can make a report to the Department of Transport and Planning and may issue a fine to the offender.

[13] The conduct of some authorised officers has been the subject of public concern due to complaints about the excessive use of force.

[15] PTV ceased to exist as an independent entity on 30 June 2019 and merged with VicRoads as part of the creation of the new Department of Transport.