Qantas

[36] Various subsidiary airlines operate to regional centres and on some trunk routes within Australia, as well as some short haul international flights under the QantasLink banner.

[43] In 1943, flying boat services resumed, with flights between the Swan River at Crawley in Perth, Western Australia and Koggala Lake in Ceylon, now Sri Lanka.

[61] On 25 March 2018, a Qantas Boeing 787 flew non-stop between Australia and Europe, connecting the two continents by air for the first time, with the arrival in London of Flight 9 (QF9).

[63][64] On 20 October 2019, Qantas Airways completed the longest commercial flight to date, between New York City and Sydney using a Boeing 787–9 Dreamliner in 19 hours and 20 minutes.

All twelve Airbus A380s were placed in storage, ten at Mojave Air & Space Port and two at Los Angeles International Airport, for a minimum of three years.

[74] In November 2020, Qantas issued a public statement expressing their intention to require passengers traveling overseas to provide proof of COVID-19 inoculation.

[89] Although these flights do not touch down, they require specific polar operations and crew training due to factors like sector whiteout, which contributed to the 1979 Air New Zealand disaster.

[144] Qantas operates international Business Lounges in Auckland, Brisbane, Hong Kong, Honolulu, London, Los Angeles, Melbourne, Perth, Singapore, Sydney and Wellington.

Chairman's Lounge Memberships are often given to Australian politicians, celebrities, high-profile members of the media and company executives that hold major corporate travel accounts with Qantas.

Qantas operates 'regional' lounges in Broome, Coffs Harbour, Devonport, Emerald, Gladstone, Kalgoorlie, Karratha, Launceston, Mackay, Port Hedland, Rockhampton, Tamworth and Townsville.

[164] Furniture featured in Qantas first-class lounges and onboard has been manufactured by companies such as Poltrona Frau, Cappellini, Alessi, Tai Ping and Noritake.

[169][170][171][172] Australian chef and entrepreneur Neil Perry has been responsible for the onboard and ground based culinary offerings of the airline since becoming the director of food, beverage, and service in 1997, and currently Qantas' catering operations are supplied by dnata.

[175][176][177][178][179] Qantas is currently the only airline in Australia to offer complimentary meals, snacks and beverages on all domestic flights, including regional QantasLink services.

Qantas chief executive Alan Joyce stated that the new design "speaks of Australian style on the global stage" at the launch event that involved employees modelling the uniforms.

The design depicts the yam plant, an important and culturally significant symbol in Kngwarreye's Dreaming stories, and a staple food source in her home region of Utopia.

[210] On 29 September 2014, nonstop Airbus A380 service to Dallas/Fort Worth International Airport was inaugurated using an A380 decorated with a commemorative cowboy hat and bandana on the kangaroo tail logo.

[286] In 2012, Qantas reported an A$245 million full-year loss to the end of June 2012, citing high fuel prices, intense competition and industrial disputes.

[287] Qantas subsequently divested itself of its 50% holding of StarTrack, Australia's largest road freight company, in part for acquiring full interest in Australian airExpress.

[288][289] In March 2012, Qantas set up Jetstar Hong Kong with China Eastern Airlines Corporation, which was intended to begin flights in 2013, but became embroiled in a protracted approval process.

Half of these accidents and the shoot-down occurred during World War II, when the Qantas aircraft were operating on behalf of Allied military forces.

[309] Since the end of World War II, the following accidents and incidents have occurred: On 26 May 1971 Qantas received a call from a "Mr. Brown" claiming that there was a bomb planted on a Hong Kong-bound jet and demanding $500,000 in unmarked $20 notes.

The initial pursuit of the perpetrator was bungled by the New South Wales Police Force which, despite having been advised of the matter from the time of the first call, failed to establish adequate surveillance of the pick-up of the money.

[334] In 2010, when British Airways was successfully sued to change its child seating policy, Qantas argued again that banning men from sitting next to unaccompanied children "reflected parents' concerns".

[338][339] In July 2007, Qantas pleaded guilty in the United States to price fixing and was fined a total of $61 million through the Department of Justice investigation.

[346] In response to ongoing industrial unrest over failed negotiations involving three unions (the Australian Licensed Aircraft Engineers Association (ALAEA), the Australian and International Pilots Association (AIPA) and the Transport Workers Union of Australia (TWU)), the company grounded its entire domestic and international fleet from 5 pm AEDT on 29 October 2011, and employees involved would be locked out from 8 p.m. AEDT on 31 October 2011.

[347] However, in the early hours of 31 October, Fair Work Australia ordered that all industrial action taken by Qantas and the involved trade unions be terminated immediately.

[348] The order was requested by the federal government amid fears that an extended period of grounding would do significant damage to the national economy, especially the tourism and mining sectors.

A spokesperson from Qantas stated that "[s]afety and security is the number-one priority for all airlines and an aircraft is not the right place for people to conduct protests.

[372] In September 2022, Four Corners broadcast an episode titled "The Inside Story Of the Chaos at Qantas", detailing passenger service issues and cost cutting by the company.

[374] On 31 August 2023, Qantas bowed to public pressure and announced the removal of expiry dates for flight credits issued up to 30 September 2021 as well as giving customers the option of a refund instead, with Joyce admitting in a statement that the airline's implementation of the scheme led to "people [losing] faith in the process".

The original QANTAS office in Longreach, Queensland, 1921 [ 37 ]
QANTAS Avro 504K Dyak , 1921
Qantas Empire Airways Short Empire flying boats at Rose Bay in Sydney Harbour, 1939
Qantas Boeing 707, Heathrow Airport, London, 1969
Qantas Boeing 747SP (VH-EAB) at Adelaide Airport , 1986
A Qantas first-class suite on the Airbus A380
Qantas Business Suite on all Boeing 787 , Airbus A330 and selected Airbus A380 aircraft
A Qantas Premium Economy seat on the Boeing 787
Qantas international economy cabin on the Airbus A380
Qantas' current in-flight entertainment (IFE) system in Premium Economy
Noritake for Qantas Tableware by David Caon
Qantas aesthetic luggage tags, launched in 2024 and given to members of Qantas Frequent Flyer based on their tier [ 173 ]
Qantas headquarters in Mascot, New South Wales
The first daylight arrival of a Qantas Airbus A380 at Dubai International Airport on 1 April 2013