It is 38 miles 74 chains (62.6 km) down the line from London Victoria and is situated between Gillingham and Newington.

It is sometimes shown as Rainham (Kent) in order to distinguish it from the station of the same name in East London.

Step-free access via Platform 2 for services away from London (via side entrance, short ramp from Granary Close).

The typical off-peak service in trains per hour is:[4] Additional services including trains to and from London Bridge and London Cannon Street call at the station in the peak hours.

In connection with the rebuild of Rochester Station, a new bay platform has been added on the south side (facing towards London).