Banking services which are regarded as retail include provision of savings and transactional accounts, mortgages, personal loans, debit cards, and credit cards.
It may also refer to a division or department of a bank which deals with individual customers.
After the Great Depression, the Glass–Steagall Act restricted normal banks to banking activities, and investment banks to capital market activities.
Commercial bank can also refer to a bank or a division of a bank that deals mostly with deposits and loans from corporations or large businesses, as opposed to individual members of the public (retail banking).
Typical banking services offered by retail banks include: In some countries, such as the U.S., retail bank services also include more specialised accounts, such as: