On 4 December 2000, Hutu rebels fired machine guns at the Airbus A330-223 operating the flight as it landed in Bujumbura, damaging the aircraft and injuring two of the 170 people on board.

[2] The aircraft's nose wheel hydraulics system had been damaged by the gunfire, resulting in difficulty in taxiing after landing.

Burundian authorities blamed the shooting on Hutu rebels who were dissatisfied with a peace agreement signed the previous month.

[4] The passengers heading to Nairobi flew to their destination the next day on a Kenya Airways flight.

The aircraft finally resumed commercial service on 16 January on a flight to Boston in the United States.

On the same month, the aircraft was later transferred to Windrose Airlines registered as UR-WRQ until August 2017 when it was returned to the lessor and ferried to MOD St Athan in Wales for scrapping.