"[3] In 2007, while a teenager, Bach went on an evangelical missionary trip to Jinja, Uganda, to work at a missionary-run orphanage, where she stayed for nine months.
[4] After word spread of the charity throughout Jinja, a staffer from Nalufenya asked for Bach's help with their severely malnourished children, leading Bach to turn the house she had rented into a nutrition center wherein these malnourished children could be restored back to health while their parents lived there.
[5][7] By this time, Bach had stocked the center with medical equipment and had hired several Ugandan nurses during the day.
[1][5] In a deleted blog post from Bach, she wrote that she administered oxygen to a child whose temperature, blood sugar and hemoglobin were checked.
[6] Gideon Wamasebu, the district health officer of Manafwa, worked with SHC in 2012 and said that it was he, not Bach, who was in charge of overseeing patients at that time.
[9][10] Former worker Semei Jolley Kyebanakola claimed that Bach "encouraged mothers to escape" from a children's hospital in Jinja and bring their babies to her facility for treatment instead.
"[5] Bach denied his claim of helping mothers escape, noting that due to his profession as a gardener he had limited contact with the children.
[5] Charles Olweny, the former field manager, raised concerns over the alleged "high death rate": "On average, I would drive at least seven to ten dead bodies of children back to their villages each week."
They sought monetary damages for two mothers whose children died in Bach's care, as well as accountability for 105 other cases.
[3] The first mother named in the lawsuit, Zubeda Gimbo, said that a woman affiliated with SHC collected her son for treatment; he died three days later.
[8] In July 2020, the lawsuit reached an out-of-court settlement; $9,500 to each of the mothers and SHC being deemed not responsible for either child's death.
[9][10] Bach has stated her belief that the lawsuit was the result of personal "vendetta" by former employees and members of the community who disliked her.
Local newspapers in Virginia reported that Bach was accused of actions "leading to the deaths of hundreds of children."
[3] In 2020, a podcast produced by iHeartRadio investigated the story, including interviews with both Bach and Ugandan healthcare workers.
[12] In 2023, a documentary series Savior Complex revolving around the story featuring Bach, premiered on September 26, 2023, on HBO.