West Midlands Railway provide most of the passenger services, on the high level platforms they offer 4 tph (trains per hour) between Birmingham Snow Hill and Kidderminster using their Class 172 Turbostar DMUs, of these, 2tph continue past Kidderminster to either Worcester Shrub Hill and/or Worcester Foregate Street, with some services continuing to Great Malvern.

A return journey operates on weekdays in the other direction in the evening, usually terminating at Stourbridge Junction.

On Sundays, the level of service drops to 1tph between Dorridge and Stourbridge Junction and another tph between Stratford-Upon-Avon (via Whitlocks End) and Worcester stations, providing 2tph for Smethwick Galton Bridge between Birmingham Snow Hill and Stourbridge Junction.

West Midlands Railway also provide the majority of the services on the lower-level platforms.

[9][10][11] A service to and from Shrewsbury via Telford Central also calls operated by Class 196 DMUs, hourly off-peak with 2tph at peak times.

[12] The Transport for Wales calls were withdrawn and moved to Sandwell & Dudley in the December 2022 timetable change.