Train services are operated by Southeastern, who manage the station, and Thameslink.

Lifts, cycle-shelters, ramps and handrails were added to improve access early in 2022.

[2] The station is situated on Sayes Court Road, a short distance from the Nugent Retail Park.

Services at St Mary Cray are operated by Southeastern and Thameslink using Class 375, 377, 465, 466 and 700 EMUs.

In addition, the service to London Blackfriars is extended to and from Welwyn Garden City via Finsbury Park.