The ticket office is staffed only during part of the day; at other times a PERTIS 'permit to travel' machine, located outside the station building on the 'down' side, suffices.

The next station eastwards (towards Ashford) used to be Hothfield; however, it was closed in 1959, although it remained a 'request' stop for railway staff throughout the 1960s.

[3] In the wake of 1955 British Rail Modernisation plan, the "Kent Coast Electrification" scheme saw the suburban electrification of the previous Southern Railway extended from Maidstone East through to Ashford.

Charing's signal box closed on 14 April 1984, when the upgraded Maidstone East Panel took control of the whole line.

The typical off-peak service in trains per hour is:[5] Additional services, including trains to and from London Charing Cross call at the station during the peak hours.