Kandpal got recognition after portraying the leading roles of Dr. Riddhima Gupta in Dill Mill Gayye (2008–2009) and Piya Dobriyal in romantic thriller Pyaar Kii Ye Ek Kahaani (2010-11).

Her other notable works include portraying Simran Khanna in Kaisa Yeh Ishq Hai... Ajab Sa Risk Hai (2013-14) and Debjani Thakur in Dilli Wali Thakur Gurls (2015)[2] and as business woman Alia Shroff in Story 9 Months Ki (2020–2021).

[3][4][5] After a hiatus of two years she made a comeback on television with the character of freedom fighter Pritilata Waddedar on DD National's Swaraj (2023).

[16] In the same year, she also appeared in the various episodics of Indian horror thriller television anthology series Ssshhhh...Phir Koi Hai on Star One.

[citation needed] In 2008, she replaced Shilpa Anand as Dr. Riddhima Gupta in medical romantic comedy show Dill Mill Gayye.

[22] Later in October 2010, she played a double role in Balaji Telefilms' supernatural romance Pyaar Kii Ye Ek Kahaani as Piya Dobriyal and as Princess Maithili.

[34] In early 2016, opposite Gaurav Khanna, Kandpal appeared as a lead in the episode "Grahan" of &TV's horror fiction show Darr Sabko Lagta Hai.

[39] In November 2020, she made a comeback as a lead character of a successful businesswoman Aliya Shroff in Story 9 Months Ki on Sony Entertainment Television.

[3] In 2023, she made a comeback to the acting after a hiatus of nearly two years with DD National's Swaraj, a Docudrama series based on the tales of courage of more than 550 Indian freedom fighters and inspired from the Azadi Ka Amrit Mahotsav national campaign of the Prime Minister, Shri Narendra Modi, portraying the character of Bengal's first woman martyr Pritilata Waddedar.

In March 2024, Swaraj was released on OTT platform Amazon Prime Video by Union Minister for Information and Broadcasting, Shri Anurag Singh Thakur.

[46] Kandpal has appeared in advertisements and TVCs for PC Chandra Jewellers Goldlite collection,[47][48] Hyundai 4S Fluidic Verna World Sedan,[49] Dove shampoo,[50] Shahnaz Husain's Fair One Cream,[51] and Margo Neem face wash.[52] In 2016, she was associated with the "Sarvodaya Women Empowerment" initiative by Nainital police in her home state of Uttarakhand.

[67] She has been a regular face of the annual Telly Calendar, featuring popular Indian television actresses by Marinating Films and Balaji Telefilms, and was part of all six of its editions up to 2017.