A Shere FASTticket machine can be found in front of the disused ticket office.

Sunnymeads has one of the lowest passenger usages among stations in South East England with regular services.

There is a help-point for customer information, and visual displays show live train arrivals on the platform.

This station is covered by CCTV which links to the South Western Railway security centre in Wimbledon.

Due to the short platform length, the ASDO beacon fitted to the South Western Railway fleet (with the exception of class 455) only releases the doors of the front 7 coaches.