Target operating model

Hence each project to define a target operating model will focus on slightly different aspects depending on the challenge facing the organisation.

One framework described in the operating model definition comes from Ashridge Executive Education – POLISM.

Target operating models provide the vision for organisations undergoing change.

A target operating model project typically also includes the roadmap over time that specifies what the company needs to do to move from the "as is" to the "to be".

Then comes more and more layers of detail arriving finally at job descriptions for every job, floor layouts for offices or factories, Key Performance Indicators for every department, draft contracts for every supplier, data input and output specifications for every software application, etc.

For identified gaps in the technology capabilities, the business requirements should be captured to facilitate the next phase of work – solution evaluation.