While visiting a gallery for a preliminary viewing, Rosa starts to investigate a possible lead of a ghost's presence from a director at a film company.
However, unlike The Countess's previous mediums, Charles is fully aware of his newfound power and used it deliberately to benefit himself and the company, with his older brother none the wiser.
In the aftermath, Rosa decides to advertise her services as a medium online, as she finds chasing vague leads through one individual at a time tiring.
However, The Countess, young and resentful of her responsibilities as a medium, forcibly cuts her ties to Madeline by trapping her inside the space where ghosts pass on.
[1] Two real people are included in the cast of characters: writer Joseph Mitchell returns, as well as New York eccentric Joe Gould.