Member service and Professional Aid is divided into 5 different sectors of work: Sector Development & Partnership, Service Development, Quality Management & Efficiency Enhancement, Policy Research & Advocacy and International & Regional Networking.

Social Service is divided into four categories: Children & Youth, Elderly, Family and Communities and Rehabilitation.

There are totally six different types of core businesses, including Sector development and partnership, Service Development, Policy research and advocacy, International and regional networking, Information Technology Service Centre and HKCSS-HSBC Social Enterprise Business Centre.

The aims of the Joint Council are to promote the coordination and improvement of services and facilities for persons with disabilities, participate in policy review and formulation, conduct public education and develop new rehabilitation programmes.

The events include Civil Service Summit on Urban Renewal, Seminar on Job Creation at District Level, Civic Sidewalk Issue and the Young Policy Analyst Program (YPAP).

The council has initiated cross-sectoral collaboration projects to bring together wisdom, resources and efforts from the business sector, professional groups, policy makers and the Government in areas of service enhancement, NGOs capacity building and benefiting disadvantaged groups.