[1] Molly Gray is a dedicated maid at the Regency Grand Hotel, where she finds immense joy in her job, particularly in returning messy rooms to a state of perfection.

Due to a series of comically unfortunate events, Molly becomes the prime suspect in the murder investigation, leading to a scandal that not only threatens the hotel's reputation but also her own livelihood.

[4] Booklist's Emily Melton called The Maid novel "captivating, charming, and heart-warming", noting that "this unusual crime novel will leave readers with a warm glow".

[2] Kirkus Reviews referred to it as "a compelling take on the classic whodunit", writing, "Though the unusual ending might frustrate some readers, this unique debut will keep them reading".

"[8] Amidst other praise for the novel, Shelf Awareness's Kathleen Gerard wrote, "It's the pure, learning-as-she-goes charm and naiveté of Molly and her inimitable narrative voice--the truth of her lovably eccentric old soul--that readers will not soon forget.

"[4] Tara Laskowski of the Washington Independent Review of Books highlighted how "Molly's voice is distinguishing from the very first page: 'Every day in every way' and 'Need a tissue for your issue?