The mall consists of 82 retailers, including Countdown, Farmers and the first Reading Cinemas multiplex in Christchurch.

[2] The entry plaza of the mall won an NZILA Silver award for landscape design in 2004.

[3] Australian based AMP Capital had owned The Palms since 2007, when it bought the mall from Christchurch businessmen and Hallenstein Glassons directors Tim Glasson and Warren Bell.

The mall was originally developed in the 1990s by Christchurch brothers Max and Glen Percasky, who own the Homebase shopping centre north of The Palms.

DiMauro Group, an Australian investor purchased The Palms for $88.8 million in 2022.