Westfield invested around NZ$55 million in the early 2000s to extend and renovate the centre.

[4] In a 2008 rating of New Zealand shopping centres by a retail expert group, Westfield St Lukes received three and a half stars, just under the maximum rating of four stars, based on the criteria of amount of shopping area, economic performance, amenity and appeal as well as future growth prospects.

[6] Westfield St Lukes has various bus connections to different parts of the Central Auckland area, notably the OuterLink, 64 and 65 buses which stop outside the mall on St Lukes Road.

The 20, 22N and 22R buses also service the mall, with stops on Morningside Drive.

Westfield already owned much of the properties in the north of the site, where it wanted to expand, but some neighbours and groups announced they would fight the mall expansion, primarily because of the extra traffic effects.