The Toowoomba local history library opened in 1999 with a major refurbishment in 2016.

Garden Town Shopping Centre, across Gowrie Creek and containing a GLA of 12,434 square metres (133,840 sq ft) (2009), contains a Supa IGA supermarket, Best & Less and Lincraft along with 40 other stores.

Both are currently owned by QIC, following its acquisition of Garden Town in January 2009 from Aspen Group, they are now being redeveloped to join together via a two level galleria to form one shopping centre.

There is also a small shopping area on the corner of Ramsay and South streets called Southtown.

Toowoomba City is situated at the intersection of the New England Highway and Warrego Highway, and contains Toowoomba railway station (the terminus of the Westlander service) and the city's bus interchange on Neil Street, from which various buses depart for the suburbs.

The nearest government secondary schools are:[3] The Tooowoomba City library is located at 155 Herries Street.

[56] The local history library has a comprehensive archival collection that is of local, state and national significance, including the Robinson Collection named after Toowoomba's first female mayor Nellie E.

[57] This comprehensive collection contains records from local personalities, businesses and community organizations.

[12] The Toowoomba branch of the Queensland Country Women's Association meets at 263 Margaret Street and the Toowoomba City Business Women’s branch meets at 161 Margaret Street.