In October 2020, Utilita agreed to pay £500,000 in compensation and refund the affected customers, after the company reported itself to industry regulator Ofgem.
[3] Utilita began a national rollout of high street Energy Hubs in 2018, allowing customers to top-up, check their account and get energy-saving advice in-store.
In 2017 it was reported that Secure Meters held roughly two-thirds of the company's shares, while Bill Bullen retained 20%.
[7] In addition to Utilita Energy, Luxion Group companies include Procode and Canary Care.
[9] In 2024, Procode acquired Trust Power, developer of the Loop home energy efficiency app.
[10] Trust Power was founded in 2016 by Roy Bedlow, a UK-based entrepreneur and founder of the renewable energy generation company Low Carbon.
[16] In July 2019, Utilita signed a deal with Scunthorpe United to become the shirt sponsor for the club for two seasons.
[18] In March 2021, it was announced that Utilita would be the shirt sponsor for Huddersfield Town in a three-year deal starting with the 2021–22 season.