It is a through station on the Magdeburg-Goslar line, and is also the terminus of the Harzquerbahn, housing its headquarters and engine sheds.

It thus attracts many steam enthusiasts and visitors to the Brocken.

A bus station is sited to its south-east on Kleine Dammstraße, and a carpark to its north-west, on Feldstraße.

Just west of the station is a remarkable three-level junction.

A crossroads between Ochsenteichstraße (B244) and Schlachthofstraße is underground, the mainline and narrow-gauge railways are at ground level, and above them crosses a bicycle and footbridge with a spiral at either end.