It is currently operated and mostly served by Transport for Wales, with some additional services provided by Avanti West Coast to London Euston.

It is the main hub for inter-city services in the area, and as a result 78% of all rail journeys (2006/07) in Wrexham County Borough start or end at the station.

The line was originally called The North Wales Mineral Railway and was backed by local businessmen, among whom the developer of the steel works at Brymbo, Henry Robertson, is well known.

It was built on the edge of Wrexham, then a town which was heavily industrialised with many coal mines and steelworks to attract railway companies.

The company decided the increasing rail traffic needed newer and more efficient facilities so the station was rebuilt to a standardised GWR 'French Pavilion' design, including ornate crestings on the roof "towers".

The suffix "General" was used by the GWR and later the Western Region of British Railways to differentiate their main stations from others in the area, which belonged to other companies.

[3] Until 1967, Wrexham General was served by GWR, latterly BR Western Region, express services between London Paddington and Birkenhead Woodside, which were withdrawn upon the electrification of the West Coast Main Line.

The station is also situated on the Borderlands Line, providing local services towards Deeside and Merseyside for connections to Liverpool Central.

In April 2008, Ieuan Wyn Jones AM, the Deputy First Minister for Wales opened a new Wrexham Network Rail depot.

It consisted of the refurbishment of two terminal bay platforms to the south of the station for overnight stabling of trains and the construction of a crew depot.

[10] Transport for Wales have confirmed plans to introduce peak time services to and from Liverpool Lime Street via Chester and Runcorn, along the Halton Curve,[11][12] from May 2019.