The Yutong E10 debuted in China in 2016, transporting delegates to meetings of the National People's Congress in Beijing.

The buses use an Electronically Controlled Air Suspension (ECAS) consisting of airbags in the front and rear of the bus, in addition to ZF SACHS shock absorbers.

[16][17] 250 Yutong E12s are set to enter service in the Greek cities of Athens and Thessaloniki from Spring 2024 as the first of 1,300 electric buses planned to be operated across the country.

In Australia, the Yutong E12 has proven popular with many bus operators nationwide who opted to trial the vehicle.

[38] The first ten Yutong E10s ordered for the United Kingdom market[39] entered service with Go North East in November 2020.

These Yutongs were branded as Voltra buses for services on routes 53 and 54 between Newcastle upon Tyne and Gateshead, with the launch preceded by a major marketing campaign by Go North East,[40] and were delivered with high-specification interiors and exterior LED lighting designed by Best Impressions.

[53][54] A fleet of 24 E12s entered service with Nottingham City Transport in April 2024 as part of the electrification of the operator's single-deck fleet,[55][56] and the first 24 of a final batch of 38 E10s and E12s began entering service at the operator's Trent Bridge garage in February 2025,[57] with the remainder due to be delivered in early 2026.

[80] Smaller operators of Yutong E10s on closed-door contract services include Passenger Plus of Tadworth, who took delivery of four E10s for use on a corporate staff shuttle between Feltham railway station in west London and Sunbury-on-Thames,[81] Scottish Power, who took delivery of a single seatbelted E10 in December 2020, the first such bus to enter service in Scotland, to transporting visitors to the visitor centre of the Whitelee Wind Farm,[82] Stagecoach Midlands, who took delivery of a single E10 in July 2021 for use on a National Grid employee shuttle contract between Leamington Spa and the company's Warwick Technology Park headquarters,[83] and CT4N of Nottingham, who took delivery of two for use on a shuttle service to the East Midlands Gateway.

[85] In Italy, three Yutong E12 buses operated by La Linea s.p.a. in the Mestre borough of Venice have been involved in three distinct incidents, one of which was fatal.

At present, all La Linea company bus services are temporarily suspended, and investigations into the second and third accidents are underway.