It is the southern terminus of the BVZ Zermatt-Bahn (BVZ), which connects Zermatt with standard gauge lines at Visp (served by SBB-CFF-FFS) and Brig (served by SBB-CFF-FFS and BLS AG).

Every day, several Glacier Express trains, which are operated at this point by the MGB, either originate from, or terminate at, Zermatt station.

The MGB also operates regional services to Brig at half-hourly intervals.

For the better part of most days, this service operates at 20-minute intervals; it takes 12 minutes.

[2][3] As of the December 2023 timetable change,[update] the following services stop at Zermatt:[4][3][5]