[3] Headquartered in Midrand, South Africa, the bank has a countrywide branch distribution network in addition to a full digital channel offering; as well as sales, collections and customer service Contact Centres.

[1] At a 1964 National Federal Chamber of Commerce (NAFCOC) conference a call was made for the creation of a bank for Black South Africans.

[5]: 13 In 1995, the bank experienced financial difficulties and its controlling stake was purchased for R100 million by Natal Building Society and New African Investments Limited.

[5]: 16 The SARB announced a restructuring proposal, which received support from a consortium of six South African banks and the Public Investment Corporation.

[6][7] The legacy bank and the compromised part of the business was renamed Residual Debt Services Limited (RDS).