Backus Hospital provides inpatient care for approximately 11,000 patients each year, and has more than 400,000 outpatient visits.

In 2008, the hospital also earned the John D. Thompson Award for eliminating central line infections in its Critical Care Unit.

[3] In Dec 2015, the Board of Trustees named Bimal Patel President and Chief Executive Officer, effective January 2016.

[4] Backus Hospital operates the state's only trauma center east of the Connecticut River,[5] and it is the only regional facility that has a helipad and support facility for LIFE STAR, Hartford Hospital's air ambulance helicopter.

On October 13, 2020, about 400 nurses at the hospital went on strike over contract negotiations and issues related to the COVID-19 pandemic.