[1] The station has a staffed ticket office, which is open Mondays to Fridays from 07:00 until 17:00 and until 13:30 on Saturdays (closed Sundays).

There is a waiting room and cafe in the main building next to the ticket hall and a shelter on the opposite platform.

[citation needed] Step-free access is available to both platforms, though the southbound one is reached via a staffed barrier level crossing.

[6] Trains run hourly in each direction on Sundays, with most southbound trains running to Sheffield & hourly extensions northbound to Scarborough all year since the December 2009 timetable change (this service level previously only ran in summer).

[citation needed] On 4 February 2015 Hull Trains commenced operating one service per weekday between Beverley and London King's Cross with British Rail Class 802.