CERS

[1] In 2007,[2] CERS founder Christian Grönroos was considered Finland's most cited business professor.

The board members are Peter Björk, Johanna Gummerus, Kristina Heinonen, Maria Holmlund-Rytkönen, Carlos Diaz Ruiz, Stefan Burggraf, and Eva Adlercreutz Carrero.

[1][5] CERS maintains active co-operation with the business community and arranges workshops for its partner companies.

Established in 2010, CERS introduced a yearly award in honour of its founder, Christian Grönroos, and his pioneering contributions to service research.

[6] The goal of this award is to inspire service marketing researchers to pioneering and innovative research that challenges and expands existing knowledge and theories in the service discipline.