Spencer is now working at the department as a health care assistant and sees two youths, Luke and Andy, hanging around the nursing home; they have just burgled Chloe.
Colette gets the junior nurses to fine Patrick for every time he is rude but the joke backfires when he is hurt by it and when Spencer reveals he has bought them all pizza.
John Pennington arranges to meet his mistress at his office but his wife Viv has accidentally started a fire there by leaving her scarf on a heater.
After talking with Reuben, Adam decides to make a statement to the press and tells them he is the nurse and he has never put patients at risk; Charlie stops Dan intervening.
Guest starring Raymond Pickard, Anita Dobson and Murray Head Josh and Penny bring in an engaged couple who were in a car accident.
The daughter is hit by a baggage trolley and taken to hospital where it is discovered the father has bad bruising from being beaten: He was tortured by skinhead thugs looking for their son.
Chloe gets a businessman with a cut finger to stay in case there is nerve damage, meaning he misses a meeting, and he is furious when Max says he simply needs stitches.
He brings in a woman he found collapsed in the car park from a drug overdose; she asks them to call her ex-boyfriend, then exaggerates her condition so he'll stay.
The bear's head is ripped off in the confusion and Patrick stages a mock operation to reattach it with anaesthetist Tom Harvey and Holly acting as nurse.
Guest starring Carol Starks, Seamus Gubbins and Matt Sergeant Duffy is distracted at work and admits to Colette that she might be pregnant.
Penny and Mel discover he is having cancer treatment and, with the ambulance stuck in a snow drift, Max is forced to instruct them to inflate a collapsed lung via radio.
Holly (Sandra Huggett) has taken Patrick (Ian Kelsey) to a Christmas meal but is met with snide remarks and sarcasm from the ever moody registrar.
Charlie treats a man with a fractured wrist who had earlier been annoyed with Amy about waiting times; on learning he is a lawyer, he asks advice about applying for custody of Louis, who Baz will not let leave Canada.
Charlie listens to a radio interview with MP Jane Taylor, which is edited to make it sound like she is blaming hospital staff for NHS problems.
An old friend of Mark's, Steve, comes to the hotel looking for a job while a waitress catches a teenager, Robert, trying to get out through the kitchen just before a gas explosion.
A graphic designer, Paul, takes two people he is hoping to get work from for a meal at a Japanese restaurant and dares them to eat puffer fish with him.
Josh (Ian Bleasdale), Fin (Kwame Kwei-Armah), Barney (Ronnie McCann) and Tom (Kieron Forsyth) must transfer a critical burns patient to another hospital before he dies of his injuries.
Max, Dan and Holly put the major incident exercise into practise, although they are bothered by an over-enthusiastic actor who has a fake blood bag and uses a contact lens to simulate shock.
A man who has just had to leave his job with the forestry commission goes to a garden centre with his deaf teenage daughter; she summons help when he has a stroke and he is expected to recover.
Guest starring John Duttine, Polly Hemingway and Jacqueline King Duffy is recovering on a ward; she is still pregnant but doesn't believe Andrew when he says he now wants the baby.
Heather gets talking to Parsons, a teacher with an old leg injury who recalls how the school was sued when a student dropped a computer that he was stealing on his foot.
The boy convinces him to offer her a job as his PA. A married woman is reunited with the Russian dancer who she failed to follow home when they were lovers twenty-six years ago.
Guest starring James Buller, Sharon Maughan, Jon Laurimore and Irek Mukhamedov Tom (Kieron Forsyth) has finally achieved his goal.
New receptionist Jack Vincent arrives for his first shift and Barney and Anna play a joke on him by getting him to search a bag lady well known to the staff for identification.
Josh and Penny get them all to the hospital where Max realises Rob's foot will have to be amputated, although Anna can't bring herself to break the news and gives him false hope.
Guest starring Kathleen Worth, Dallas Campbell and Peter Martin Dan meets with Etheridge, a retired consultant who he is hoping will donate money to the hospital.
Jack and Barney play a prank on Anna by sending her out on a fake call-out and then having her marooned in full gear, but she gets a lift back from a policeman and goes for a drink with him.
Chloe finds Louise, a woman with arthritis and lung troubles who is there with her young friend Janine, trying to retrieve her wedding ring in the toilet.
Charlie returns from Canada: He has sold his house and is planning to move into a bachelor pad but finds the flat has been rented to someone else, so Max invites him to stay with him.
Anna pays a prank on Jack, convincing him a friend is offering money for empty crisp packets so he spends the shift eating them.