As of 2018[update], Geneva is the 14th busiest of the 236 non-downtown stations in the Metra system, with an average of 1,742 weekday boardings.

Geneva is currently the only station on the Union Pacific West Line that has not been triple tracked; however, in 2022, the Union Pacific Railroad began construction on a third track throughout Geneva.

The station consists of two side platforms and a waiting room, with a ticket agent booth staffed on weekday mornings.

Trains go east to Ogilvie Transportation Center in Chicago and west to Elburn, Illinois.

Until 2006 and the line's extension, half of the weekend trains started at West Chicago.