The station is located on the Harvard branch of the Northwest Line and is the last stop before Harvard; inbound trains run as far as Ogilvie Transportation Center in Chicago.

As of 2018[update], Woodstock is the 149th busiest of the 236 non-downtown stations on the Metra system, with an average of 273 weekday boardings.

At the present time, there is no ticket agent at the Woodstock station.

Passengers boarding at Woodstock may buy one-way or weekend pass tickets from the Conductor for cash, or purchase an electronic ticket with Ventra.

The closest station with a ticket agent is Crystal Lake.