The station is located at 13 E. Northwest Highway near its intersection with Main St. (Illinois Route 83).

Mount Prospect is 20.0 miles (32.2 km) from Ogilvie Transportation Center, the Northwest Line's southern terminus.

[2] In Metra's zone-based fare structure, Mount Prospect is located in zone 3.

As of 2018[update], Mount Prospect is the 11th busiest of the 236 non-downtown stations in the Metra system, with an average of 1,879 weekday boardings.

There is a station house on the inbound platform where tickets may be purchased.