Lombard is located 19.9 miles (32.0 km) away from Ogilvie Transportation Center, the eastern terminus of the West Line.

As of 2018[update], Lombard is the 21st busiest of the 236 non-downtown stations in the Metra system, with an average of 1,502 weekday boardings.

Lombard station is located above ground level and consists of two side platforms.

This tunnel replaced the existing track-level crossing between platforms for increased pedestrian and commuter safety.

Lilacia Park, the Helen Plum Library, and various local establishments are within walking distance from the station.