The East Office Tower of Great World houses the Embassy of Kazakhstan on the 9th floor of the building.

In 2018, the mall underwent its first major renovation works in preparation for the opening of Great World MRT station and new developments in the vicinity, which were completed and officially reopened in late 2020.

The renovation works include reconfiguring the interior layout, such as having "dual level retail pods" in one of its atriums, and widening the walkways to improve accessibility.

Food Junction was relocated to Level 3, taking up a portion of Amazonia's former space.

Amazonia, an indoor playground for kids, also revamped during this period and reopened in Dec 2019.