The MRT station's Exit C was closed and demolished on 15 January 2008 to make way for the ION Orchard development.

[8][9] ION Orchard has 941,700 square feet (87,490 m2) of gross floor area and 663,000 square feet (61,600 m2) of retail space [citation needed],[10] which is larger than Ngee Ann City but smaller than Suntec City Mall and VivoCity, the largest shopping mall in Singapore.

Designed by RSP Architects Planners & Engineers Ltd with Benoy, the Orchard Turn Development has won two EG Retail and Future Project Awards, the Best Architectural Entry and the Best Retail Development over 20,000 m², at Mapic 2006 held in Cannes, France, in November 2006.

A 5,600 sq ft (520 m2) art and exhibition gallery is located on the fourth floor of the shopping mall.

The mall has a linkway leading from Orchard MRT Station to Tangs Plaza (which is considered NSL Exit 1).

Besides Rubi Shoes, other shops include Redeye, Metaphor, Owndays, Yankee Candle, VDL Cosmetics, Lovisa, 7-Eleven and LUSH.

Over 100 media screens located both inside and outside the shopping mall, including those above restroom urinals, are managed by JCDecaux.

[12] To date, there are various flagship stores, which include Rubi Shoes (which opened on 21 July 2009 and has since expanded island-wide), New Look, Li Ning, T.M.

On 12 November 2013, Rubi Shoes relocated to one store near Orchard MRT Station (Exit 1) to replace Etude House.

On 16 June 2020, Topshop was permanently closed down, with the space being absorbed by expanded Uniqlo and the flagship Love Bonito.

Due to the ION Orchard's Asset Enhancement Initiative (AEI) from March 2023, there has been some rearrangement of stores.

H&M has closed down ION Orchard on 12 March 2023 and the space was split into Superga, Victoria's Secret, Escentials, Diptyque, Lovet, Klarra and Benjamin Barker.