[1][2][3] Opened in 2016, it is sited in downtown Indianapolis at 201 East Washington Street and is near the Cultural Trail and YMCA Bike Hub.

It is between the City-County Building and its Richard G. Lugar Plaza to the north and the present Marion County Jail I to the south.

Additionally, the center includes free Wi-Fi, public restrooms, a conference room, administrative offices, a bus operator lounge, seating, real-time arrival and departure information, 19 bus bays, and 700 square feet (65.03 m2) of retail space.

[1] After years of planning, public officials held a groundbreaking for IndyGo's downtown transit center in September 2014.

[8] In April 2016, the Indianapolis City-County Council passed a special resolution formally naming the transit center for Julia Carson, former U.S. Representative for Indiana's 7th congressional district from 1997 until her death in 2007.