Under this system parties in the dispute by themselves or through their counsel through a call express their interest for their case to be part of Eadalat to the court Master.
With good ability,integrity and standing and with proficient experience of 10 years and expertise knowledge in subjects of accountancy,law,commerce,economics,industry,administration and public affairs and problem solving ability in same.
[9] Kerala State Consumer Disputes Redressal Commission was formed for promoting and protecting the rights of consumers through three levels with the below mentioned jurisdiction:[10][11][12][13] Kerala State Consumer Disputes Redressal Commission laid down below process of filing and resolving complaints:[16][17][18] Complaints can be filed electronically and examination of disputing parties is done through video-conferencing, which includes hearing and/or examination through any other mode.
The time period for resolving dispute in case the complaint does not require analysis and testing of product quality is 3 months from the date of receipt of notice by the opposite party.
However, if the complaint requires analysis or testing of product quality the time limit for resolving dispute is within 5 months.