Since the NES's launch in 1985, warehouse manager and gamer advocate Howard Phillips and marketer Gail Tilden had operated a consumer feedback campaign of insert cards within packages of Nintendo's hardware and games, and built a database of customer contact information with names and mailing addresses.
Phillips started a free-of-charge gameplay advice hotline at Nintendo of America, with five or six counselors on staff.
[2] Phillips said, "When we first launched the NES in 1985, we figured out very quickly that kids were just dying to get extra information about the games—not just new games that were coming out, but also how to play them.
[sic]" After seven issues and 600,000 subscribers, along with more than 100 telephone gameplay counselors, Phillips and Tilden wanted to further streamline and expand the resource intensive and non-revenue-generating marketing outreach.
Its first issue was free to Fun Club members, and otherwise a traditional paid subscription.