[citation needed] In February and March 2012 a secure, swipe-card accessible cycle park for 50 cycles was built on Platform 1 replacing the previous set of shelters and bike racks In August 2009 the platforms were fenced with high steel railings before the installation of ticket barriers.

In 2011 the single-width 'off-peak' gated exit from platform 2 was doubled in width to cope with the large numbers of passengers leaving the station when the barriers are not operational.

In the British sitcom The Fall and Rise of Reginald Perrin, the station was used as the filming location from which the title character caught his train each morning (with decreasing punctuality).

(The area remains largely unchanged, with the Frederick W. Paine funeral parlour and the zebra crossing across Coombe Road still in place, although a small number of buildings in front of the main station entrance have since been demolished.)

David Nobbs may have thought of Climthorpe as near Norbiton, since various other stations between New Malden and London are named in Reggie's multiple excuses to explain his poor punctuality [1].