It is 21 miles 69 chains (35.2 km) down the line from London Charing Cross.

The ticket office located on platform 2, on the 'down' side, is situated in the substantial station building.

This is staffed between 06:00 - 10:00 Monday to Friday; at other times a ticket machine can be found outside the entrance, accepting card and contactless payments only.

Services at Northfleet are operated by Southeastern and Thameslink using Class 376, 465, 466, 700 and 707 EMUs.

The typical off-peak service in trains per hour is:[1] Additional services, including trains to and from London Cannon Street via Woolwich Arsenal and Lewisham call at the station during the peak hours.