In the past, there were three termini in Oldham, West Street, Town Square and Mumps Bridge with services terminating in Oldham, arriving from western areas, at West Street and services arriving from eastern areas terminating at Town Square.

After complaints from passengers waiting for buses on West Street of suffering from the elements, GMPTE decided to build a smaller bus station, based on the one on Cheapside for West Street.

There are frequent buses running to a large number of surrounding areas of Oldham and Greater Manchester including Manchester, Middleton, Rochdale, Saddleworth and Tameside, with one service running out of the region into West Yorkshire to Huddersfield.

Following another accident at the same crossing in September 2007 and a report by GMPTE obtained by the Oldham Evening Chronicle newspaper[7] that shows potentially fatal flaws at the two crossings at the ends of the bus station, one being near the entrance to the Travelshop and the other near the junction of St Mary's Way, it had led to the family of Ann Kerridge to demand that the crossing should be closed.

Following the report from GMPTE, the pedestrian crossings have been re-allocated to the sides of the bus station next to stands G and H.