Online food ordering

[10] With increased smartphone penetration, and the growth of both Uber and the sharing economy, food delivery startups started to receive more attention.

[13] According to research conducted by the NDP Group in 2018, online restaurant ordering was growing 300% faster than dine-in traffic at that time.

[14] The same year, MSN News reported that it had "started to become the norm" as a result of its convenience and the option to integrate payments, and speculated that "subscription delivery of prepared food could potentially spell the end of cooking at home".

Dominos, Pizza Hut, and Papa John's are examples of established global brands that have been offering delivery services for decades.

[19] In restaurant-controlled online food ordering, the restaurants create their own website and app, or choose to hire a delivery vendor.

[24] In Australia, specifically riders for the food app of Foodora, consider themselves employees because they sometimes work full time hours, are required to wear uniforms, and run shift system.

[24] However, food delivery riders and drivers usually do not receive any insurance coverage, protective gear, or sick pay as independent contractors,[25] which have led to some asking for improved safety standards.

[26] In response, Deliveroo gave riders a helmet with a GoPro camera to record any problems they may face, specifically with criminals.

Meal-kit delivery services such as Blue Apron, HelloFresh, and Sun Basket have gained popularity, particularly among health-conscious consumers and those with busy lifestyles.

These services offer the convenience of food delivery combined with the experience of home cooking, catering to a growing demand for healthy and personalized meal options.

[29] A ghost kitchen site will be purpose-built to be delivery-only and have separate areas of stoves, refrigeration and storage space to accommodate food preparation teams of several different restaurants.