Open Network for Digital Commerce

[2] ONDC is not an application, an intermediary, or software, but a set of specifications designed to foster open interchange and connections between shoppers, technology platforms, and retailers.

[5] Till 26 October 2021, QCI established a team of experts and on-boarded some small and medium size industries as volunteers for project execution while DPIIT approved ₹10 crore as initial investment.

[14] On 23 March 2022, Common Service Centres (CSC) under Ministry of Electronics and Information Technology (MeitY) announced that it will promote ONDC for ecommerce and logictics in rural areas through 3 Lakh Grameen e-Stores.

[25] As per Nandan Nilekani, the Account Aggregator Network (AAN) will work alongside ONDC which will allow everyone in the supply chain to access formal credit in an efficient manner.

[30] During talks at Stanford University, Piyush Goyal clarified that through ONDC India is interested in creating multiple unicorns instead of few trillion dollar eCommerce companies.

Saarthi's speech recognition, transliteration, and real-time AI-driven translation capabilities help businesses reach a wider audience, penetrate new markets, and attract more clients.

ONDC will start servicing 100 cities and will also open for wider public use in Bengaluru, New Delhi, Coimbatore, Bhopal and Shillong where pilot projects are ongoing.

[43] ONDC expanded to Noida, Faridabad, Lucknow, Bijnor, Bhopal, Chhindwara, Kolkata, Pune, Chennai, Kannur, Thrissur, Udupi, Kanchipura, Pollachi, Mannar and Ramnathpuram on 18 July 2022.

[46] Government is planning to leverage the incubators under Startup India Seed Fund Scheme (SISFS) to build applications for ONDC with vernacular language support for greater accessibility.

[51] In Himachal Pradesh, Ministry of Consumer Affairs, Food and Public Distribution started a pilot program to add fair price stores to ONDC.

The program is being funded as a pilot by the Department of Food and Public Distribution (DFPD) in collaboration with nStore, a technology partner, and MicroSave, a company that offers fair price shops assistance.

The pilot helps fair price stores boost their usage and income from market goods while also giving customers in rural areas access to groceries and other necessities through ONDC.

[65] In an attempt to guarantee that consumers and sellers reap the benefits and that a strong e-commerce ecosystem is constructed to endure any disturbance in the physical market, the Indian government has started a feasibility study to integrate all of its associated platforms with ONDC.

ONDC Advisory Council tasked to increase awareness and initiate a pilot phase among offline traders, handicraft artisans to prioritise their on-boarding.

[74][90] Microsoft and Oracle Corporation are looking for partnership to supply technology solutions which can add value to base ONDC network by helping companies scale up their operations.

They are part of an industry working group for developing buyers, sellers and logistics provider registry, network reputation index and online dispute resolution framework.

[93] Microsoft announced that it is going to join ONDC to introduce social commerce in India and will also launch a shopping app for buyers to help them in price discovery.

[112] According to Consumer Affairs Secretary Rohit Kumar Singh, in order for customers to receive satisfactory services, ONDC must address the liability issue.

[48] Innoviti Payment Solutions is integrating seller side app for small merchants on ONDC to publish their goods and offer credit to buyers.

[138] FPO Rich Returns, situated in Rajasthan, sold ₹2,00,000 worth of millet based products, garlic papadam, and chickpea items through Mystore in November 2023.

Because of India Post's extensive network, FPOs leveraged its services to distribute their goods, but since then, more logistic partners have been recruited to guarantee even faster product delivery to customers.

[141] On 30 July 2024, ONDC introduced an interoperable QR code to link online and offline vendors, regional craftspeople, and neighborhood store owners with consumers.

With ONDC-registered buyer apps like Magicpin and Paytm, merchants can create a unique QR code that customers can scan to access their online store on the ONDC platform.

[142] Fast-moving consumer goods (FMCG) companies and brands such as ITC Limited, Hindustan Unilever, Dabur and Nivea started talks on joining the network.

[83] Products with geographical indicator tags, Khadi and those made by Scheduled Tribes will be promoted on the platform for national level market access and community development.

With a few chosen partners, ONDC is developing sachet maritime insurance solutions up to ₹3 to ₹5 to cover supplies during transit and lessen the risk of doing business for smaller sellers.

Millions of Indian commuters will have easier access to urban transit as metro systems in Kochi, Kanpur, Pune, and other cities are set to follow Chennai's lead.

Post on-boarding, RNP will educate and train the restaurants on online delivery business, maintain packaging and hygiene norms and ensure that food preparation is as per service level agreements to protect consumer interest.

[166] McDonald's restaurants offering à la carte and meal options that serve the Eastern and Northern regions of India joined the ONDC.

OTTplay will offer its membership plans via gift cards starting from ₹249 per month, which include popular packs like Jhakaas, Simply South, and Totally Sorted.