[1] Headquartered in Atlanta, Georgia, users can pay for on-street and off-street parking via app on their smartphone, web browser, or through calling a phone number.
[2] ParkMobile also offers parking reservations at stadiums or venues for concerts and sporting events, and in metro area garages.
The initial product served only zone (on-demand) parkers and payment for the parking spot was made via a phone call through an IVR system.
[11] Under this joint venture, ParkMobile parking payment functionality was available and integrated with BMW's navigation system in many of its 2018 models.
[27] Customers often use old or expired license plates and forget to update to the correct number, or mistype when entering their information into the ParkMobile app.
[28] Additionally, other municipality across the country have received complaints about excessive parking ticket issuing when inputting their information incorrectly in the ParkMobile app.
[29] In Stone Harbor, New Jersey, parking ticket violations increased by over 1,600% from the previous year since launching with the ParkMobile app.