[7] On 27 January 2010, Pets at Home was sold by Bridgepoint Capital to US-based investment firm Kohlberg Kravis Roberts (KKR) for around £955 million.
[17] The 17 September 2012 episode of BBC consumer affairs television programme Watchdog included a report on animal welfare conditions at Pets at Home.
[18] The programme had visited eight stores, as part of an investigation which included Mike Jessop, former president of the Small Animal Veterinary Association.
[20] The BBC trust published a clarification on 7 June 2016 that the website included a version of the item made before Pets at Home's points in reply to criticisms were incorporated.
In response to the complaint the programme-makers acknowledged that this represented a serious breach of the BBC's editorial standards and replaced the item with a version which reflected Pets at Home's points.